To Boost Ad Results, Improve Your Web Site

The secret to building better advertising campaigns may be to build a better web site.

According to a recent study from the University of Wisconsin-Oshkosh, consumers use the Internet to investigate and supplement the information they get from traditional advertising. As a result, ads that allow consumers to go online to learn more are likely to perform better than ads that don't provide an effective online destination.

"Integrating ads with a web site can maximize their effectiveness," said co-author James Tsao. "Consumers use the Internet to gather information they need to make a buying decision. It provides a place for them to learn more while maintaining control."

Campaigns most positively influenced by the Internet, according to the study are television, radio, magazine advertising, direct mail, and billboards. A good Internet site can improve these campaigns because consumers to see the advertising are likely to evaluate the products and services of interest to them online.

Businesses that want to boost the results of traditional advertising need to dovetail their advertising strategies with Internet strategies rather than viewing them as independent channels.

Provide a consistent brand experience

Anticipate that consumers will visit the web site after viewing ads elsewhere -- even if the ad doesn't specifically mention a web site. Ensure that consumers who see your latest ads don't land on a web site that meets a lower standard.

Consider the Internet the "next step" to every ad

Web sites serve as a natural consumer destination for all outgoing advertising communications. Let your Web site take a hand-off from ads and provide consumers with a deeper level of product knowledge.

Educate consumers online - even when selling to them offline

Consumers spend less time thinking about your products, services and industry than you do. Provide them with the information they need to know about your industry, your products and your services in order to make an informed buying decision.

Use the Internet to make your case

Consumers who visit your web site are looking for meaningful information to distinguish your company's products and services from your competitors. Use the web site to highlight distinct features offered by your company. Provide side-by-side comparisons of products.

While the UW-Oshkosh study shows that the Internet is more complimentary to traditional advertising than it is competitive, some traditional methods of advertising will suffer as consumers go online. For example, the study suggests that the Internet is likely to outperform weekly and biweekly advertising media as consumers adapt to the "instant availability" of online news.

Comments

link to research?

Where can I find out more about this recent study?

More info on this study

You will find the details of the study published in the March 2004 issue of the Journal of Advertising Research.

link

Journal of Advertising Research, March 2004

Wasn't easy to find, had to go to UW-Oshkosh's site, search around for James Tsao, found a reference in a faculty profile to the publication in the Journal of Advertising Research, which a google search returned a link to.

Go beyond the website

Remember, it isn't just your website that gives a sheen of credibility. I often research the company before doing business. This involves online and offline research- though often, google is my search tool. Results that are off-site often influence me more than the content on the website. So if I see tons of blogs castigating this self-proclaimed expert, I keep away. Credo: build your brand on off-site locations as well. Get bloggers to write constructive spiels. Find online newspapers to do PR reports. Then your ads will fly!

Joseph Plazo is recognized persuasion expert ... but can't persuade his business partners and clients to leave him alone.

The best way to make a site

The best way to make a site pay up is make it visible and to make it visible one needs a good SEO campaign. There are many search engine optimization companies that can guarantee a good position for some keywords but many think they can search "money" on Google and find their site as being the first most relevant just because they wrote an article on how to make money. For those who think this, it will never happen! Get real!